7cgame Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how 7cgame ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("User", "you", "your") who access the 7cgame online casino and sports betting platform at https://7cgame.app and any associated mobile-optimised interfaces.

7cgame is committed to protecting your privacy and handling your personal data with transparency, integrity and security. This Policy applies to all personal data processed by 7cgame in connection with your use of the platform, regardless of the device or network you use to access it — including mobile data connections in Pakistan (Mobilink, Telenor, Ufone, Zong) and Wi-Fi networks.

By registering a 7cgame account or continuing to use the platform, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the platform and contact support to request account closure.

2. Data Controller

7cgame is the data controller for personal data collected through the platform. For the purposes of this Policy, the data controller is the entity operating the 7cgame platform at https://7cgame.app. If you have questions about how 7cgame handles your personal data, please contact us using the details in Section 15.

3. Personal Data We Collect

7cgame collects the following categories of personal data:

3.1 Registration & Account Data

• Full legal name
• Date of birth
• Residential address in Pakistan
• Mobile phone number (e.g. 03xx-xxxxxxx format for Pakistani numbers)
• Email address
• Username and encrypted password
• Account creation date and IP address at registration

3.2 Identity Verification (KYC) Data

• Government-issued ID documents (CNIC, passport)
• Proof of address documentation
• Selfie or facial verification image (where required)

3.3 Financial & Payment Data

• JazzCash and Easypaisa mobile wallet identifiers
• Bank account details for HBL, UBL, Meezan Bank, Bank Alfalah transactions
• Deposit and withdrawal history in PKR
• Transaction timestamps and reference numbers

3.4 Gaming & Activity Data

• Game history (casino, sports betting, slots)
• Wager amounts, wins and losses in PKR
• Bonus and promotional activity records
• Session duration and login timestamps
• Responsible gaming settings and limit history

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system and browser
• Cookie identifiers and session tokens
• Referring URL and navigation path on the platform

3.6 Communications Data

• Support chat transcripts and email correspondence with 7cgame
• Feedback and survey responses submitted to 7cgame

4. How We Collect Your Data

7cgame collects personal data through the following means:

• Directly from you — when you register an account, complete KYC, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, server logs, and session tracking technologies when you use the platform;
• From payment providers — JazzCash, Easypaisa, and banking partners provide transaction confirmation data to 7cgame to enable payment processing and fraud prevention;
• From identity verification services — third-party KYC providers may share identity verification results with 7cgame as part of the compliance process.

5. Purposes & Legal Basis for Processing

7cgame processes your personal data for the following purposes, each of which has a corresponding legal basis:

• Account creation and service delivery — necessary for the performance of the contract between you and 7cgame;
• KYC and identity verification — necessary for compliance with applicable legal and regulatory obligations;
• PKR payment processing — necessary for the performance of the contract and compliance with financial compliance requirements;
• Fraud prevention and platform security — necessary for the legitimate interests of 7cgame in maintaining platform integrity;
• Responsible gaming compliance — necessary for compliance with responsible gaming obligations and the legitimate interests of protecting player welfare;
• Customer support — necessary for the performance of the contract between you and 7cgame;
• Marketing communications — based on your consent, where you have opted in to receive promotional communications from 7cgame. You may withdraw consent at any time via your account settings or by contacting support.

6. Payment Data – JazzCash, Easypaisa & Banking

6.1 When you make a PKR deposit or withdrawal via JazzCash or Easypaisa, 7cgame receives transaction reference data and your mobile wallet identifier from the respective payment provider. This information is used solely for the purpose of processing your transaction, reconciling your account balance, and complying with financial compliance requirements.

6.2 For bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah, 7cgame collects bank account identifiers and transaction reference numbers. Full bank account numbers are not stored by 7cgame beyond the period required for transaction processing and audit purposes.

6.3 7cgame does not store full payment card numbers, CVV codes, or full mobile banking credentials. All payment data in transit is protected by SSL/TLS encryption.

6.4 7cgame may share payment transaction data with payment processors and fraud detection services strictly for the purpose of processing transactions and preventing financial crime.

7. KYC & Identity Verification Data

7.1 7cgame is required to conduct Know Your Customer (KYC) identity verification for all account holders who request withdrawals or reach specified activity thresholds. KYC data — including copies of your CNIC or passport and proof of address — is processed for the purpose of verifying your identity, confirming your age (18+), and complying with applicable anti-money laundering obligations.

7.2 KYC documents are stored securely and are not shared with third parties other than authorised KYC processing services engaged by 7cgame under strict data processing agreements. KYC data is retained for the period required by applicable law following account closure.

7.3 If your KYC documentation reveals that you are under 18 years of age, your account will be immediately suspended in accordance with 7cgame's 18+ policy, and your KYC data will be processed solely for the purpose of enforcing this restriction and returning any deposits.

8. Cookies & Tracking Technologies

8.1 7cgame uses cookies and similar tracking technologies to maintain your login session, remember your preferences, analyse platform usage, and support fraud detection. Cookies are small text files stored on your device by your browser.

8.2 The following categories of cookies are used on the 7cgame platform:

• Strictly necessary cookies — required for the platform to function, including session authentication and security tokens. These cannot be disabled;
• Functional cookies — remember your language and display preferences;
• Analytics cookies — collect anonymised data about how users navigate the platform, used to improve platform performance;
• Security cookies — assist in detecting and preventing fraudulent activity.

8.3 You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core 7cgame features, though some personalisation functions may be affected.

9. Data Sharing & Third Parties

7cgame does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment processors — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, for transaction processing;
• KYC verification services — third-party identity verification providers engaged under data processing agreements;
• Fraud and security services — for platform integrity and financial crime prevention;
• Game content providers — game studios may receive anonymised session data for technical support purposes;
• Legal and regulatory authorities — where required by applicable law or lawful order.

All third-party data processors engaged by 7cgame are contractually bound to process personal data only for the specified purpose and to maintain appropriate technical and organisational security measures.

10. Data Retention

10.1 7cgame retains personal data for as long as your account is active and for such additional period thereafter as is required by applicable law or legitimate business need, including financial audit requirements and anti-money laundering record-keeping obligations.

10.2 Following account closure, 7cgame will retain transaction records, KYC documentation, and gaming history for the minimum period required under applicable law. After this period, data will be securely deleted or anonymised.

10.3 Communications data (support transcripts and correspondence) is retained for a period sufficient to resolve any open disputes and for the period thereafter required by applicable law.

11. Data Security

11.1 7cgame implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account and payment data, access controls limiting data access to authorised personnel, and regular security assessments of platform infrastructure.

11.2 In the event of a data security incident that affects your personal data, 7cgame will notify affected users in accordance with applicable data breach notification obligations.

11.3 The security of your 7cgame account also depends on you maintaining the confidentiality of your login credentials. 7cgame strongly recommends using a strong, unique password for your 7cgame account and never sharing it with any third party.

12. Your Rights

Subject to applicable law, you have the following rights regarding your personal data held by 7cgame:

• Right of access — you may request a copy of the personal data 7cgame holds about you;
• Right to rectification — you may request correction of inaccurate or incomplete personal data;
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations;
• Right to restrict processing — you may request that 7cgame limit how it uses your personal data in certain circumstances;
• Right to data portability — you may request your personal data in a structured, commonly used format;
• Right to withdraw consent — where processing is based on consent (e.g. marketing), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the 7cgame support team using the details in Section 15. 7cgame will respond to verified requests within a reasonable timeframe in accordance with applicable data protection obligations.

13. Children's Privacy

The 7cgame platform is strictly for individuals aged 18 and over. 7cgame does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will immediately suspend the associated account, delete the data, and return any deposits in accordance with our 18+ policy. If you believe a minor has registered on 7cgame, please contact support immediately.

14. Changes to This Policy

7cgame may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. Material changes will be communicated to registered users via the platform interface, registered email, or registered mobile number. The revised Policy will be effective from the date of publication. Continued use of the 7cgame platform following the publication of an updated Policy constitutes your acceptance of the changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 7cgame, please contact our support team:

Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 within your 7cgame account dashboard
Support Language: English (Pakistani English support team)

This Privacy Policy was last reviewed and updated in June 2026.